Contact us
General inquiries
For formal information requests regarding projects Email: info@kwssip.gos.pk For journalist inquiries, interview requests, and media fact-checking, contact the PIU Communications Desk: Email: media@kwssip.gos.pk +92 21 3437 4081-2
Project Grievance Redress Mechanism
If you are experiencing disruptions caused by active KWSSIP construction works (e.g., property damage, contractor disputes, or road cuts), please contact our dedicated resolution team directly: WhatsApp: 0329-3223344 (Send photos/voice notes) Dedicated GRM Phone: 021-34313638 Email: grievance@kwssip.gos.pk
Main office address
Bungalow No. G-40/1, Street 40, Block-6, P.E.C.H.S., Karachi General Phone: +92 21 3437 4081-2
Looking for a water tanker or reporting a daily supply outage?
KWSSIP is an infrastructure investment project, not the municipal water dispatcher. For day-to-day water shortages, sewerage overflows, or billing issues, please contact the KW&SC Customer Service Call Center at 1334 or visit complain.kwsc.gos.pk.